Mission & Vision - Evansville & Newburgh, IN: Schultheis Insurance

Mission & Vision

Schultheis Insurance Knows What Matters Most

Providing you with dependable, quality insurance products that fit your particular situation; good value; and around-the-clock claim service form the very cornerstone of our continued success. Quality, dependability, and Schultheis: three words that go hand-in-hand for insurance, for your financial security, and for what matters most.

 

Professional Protection for Less

At Schultheis, providing our clients with quality insurance protection at the best value has always been one of our primary objectives. Whether your need is for home, auto, life, business, or health insurance, our ever-growing family of loyal and satisfied policyholders have come to expect only the best from us – the best in both value and protection.

 

At Schultheis Insurance We Offer You a Variety of Choices

One of the most important contributing factors to our success has been our dedication to remaining an independent agency. Not being tied to just one type of policy allows our staff a variety of choices in finding the right insurance coverage for your particular insurance needs.

 

Our Agents Are Highly Trained Professionals

We set very high standards for our agents and support staff. Schultheis Insurance maintains a staff of highly trained insurance professionals dedicated to protecting and preserving your financial well-being. We also insist on continual professional training to prepare our insurance professionals to better serve your needs.

 

Our Main Focus Is Still on You and Your Insurance Needs

Schultheis Insurance started in 1944 as a family-owned and operated business. We began with high standards and a clear focus on what we wanted to do. We haven’t wavered from that original vision nor has our growth significantly changed us. We remain confident that we will continue to be the Tri-State area’s #1 insurance provider as long as we continue to make our clients our #1 priority.

 

Our Offices Are Designed for Your Convenience

Our friendly staff is waiting to greet you the moment you walk into our building. We have pleasant, private offices to discuss your insurance needs; however, if you’re an on-the-go person, take advantage of our drive-up window. If you prefer to do business with us over the Internet, that’s fine, too. We’re here to serve you.

 

Trusted Choice®
Our Pledge of Performance

As a Trusted Choice® agency, Schultheis Insurance has access to multiple companies and a deep commitment to quality service. This enables us to provide our clients competitive pricing, a broad choice of products, and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and committed to treating you as a person, not a policy. This commitment means we will:

  • Work with you to identify the insurance and financial services that are right for you, your family, or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment so we may take corrective action.