Receptionist/Clerk

PURPOSE

To assist clients by taking care of their needs or by directing them to some who can. 

 

ESSENTIAL FUNCTIONS:

 

  • Greet clients in a courteous and professional manner that reflects their value and importance to the agency.
  • If unable to help the client yourself, direct them to someone who can.
  • Post payments to the clients account and upload to carrier if appropriate.
  • Balance cash receipts and make deposits.
  • Enter new business applications on the agency management system.

 

The duties summarized above provide a representative listing only and should not be regarded as a complete statement of tasks performed by the employee working in this position.  It should be recognized that employees might be asked to perform job-related duties beyond those outlined above.

 

Working Relationships

Interact daily with the clients of Schultheis Insurance Agency.  Assumes and takes responsibility for building working relationships with fellow employees.

 

Experience Required

Prefer mature responsible person with office experience.

 

Knowledge, Skills, Abilities:

 

Excellent verbal communication skills.

Ability to work well with others.

Ability to make decisions.

Ability to always reflect a positive attitude.

Ability to be flexible.